In June 1992, a twelve year old Canadian school girl, Severn Cullis-Suzuki, who had founded the Environmental Children’s Organization, spoke passionately to the delegates of the United Nations Conference on

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Being Decisive!

Introduction The former Prime Minister of India, Mr. Narasimha Rao, once famously said, “No decision is also a decision.” He was right. At times it makes sense to avoid taking

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Stimulating Beneficial Change – Leadership Lessons from Indore

Every organization – big, small, for-profit or otherwise – is created to pursue goals, which when achieved, improve the well-being or happiness of the customers/people they are meant to serve.

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The Six Imperatives of Outstanding Service Quality

For the past three decades I’ve been involved in developing organizational strategies, systems, structures, processes and methods that have helped diverse enterprises and organizations deliver high levels of Quality. Over

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The Seven Pillars of a Gender Equality and Diversity (GED) Masterplan

This is not just another article being written for International Women’s Day on having more gender equality and diversity in the corporate sector or other business and government organizations. This

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How our latest book “Navigating the Maze” got written

Savita and I have been published before, but we had never collaborated to write a book. Two years ago, however, while walking on the banks of the Housatonic river in

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Why Good Leaders Love Bad News

Leaders aren’t impressed by or stuck to the status quo. In fact, their inner-engines are fired only by things or conditions that are not the way they want them to

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Wisdom for a VUCA World

Open any newspaper or news magazine – online or in print – and within minutes of reading its contents, one starts to get overwhelmed and nervous with the negative and

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Living and Working with Ethics

Many people who know of my work and my commitment to Values, often ask me the question, “How can I be ethical when the system I function within,  makes it

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