Process and service quality deficiencies, especially those small and chronic lapses – both within and outside of organizations- contribute significantly to waste, employee stress and irritation, […]
In this day and age customers no longer come to physical stores or shops to make purchases. This poses challenges to businesses that are operating in […]
How Fawning Subordinates Degrade Leadership Why Surrounding Yourself with Uber-Loyal Subordinates is neither Good for You nor Business One of the greatest challenges of Leadership is the […]
Being Decisive! Introduction (Being Decisive!) The former Prime Minister of India, Mr. Narasimha Rao, once famously said, “No decision is also a decision.” He was right. […]
For the past three decades, I’ve involved in developing organizational strategies, systems, structures, processes and methods that have helped diverse enterprises and organizations deliver high levels […]
The Seven Pillars of Gender Equality and Diversity (GED) Masterplan This is not just another article written for International Women’s Day on having more gender equality […]
Why Good Leaders Love Bad News Leaders aren’t impressed by or stuck to the status quo. In fact, their inner-engines fire only by things or conditions […]